Frequently Asked Questions

Get answers to common questions about Locs.

We recommend retightening or maintenance every 4–8 weeks depending on hair texture, growth rate, and desired tidy look. Early maintenance prevents matting and breakage; longer intervals are possible for freeform locs but may affect neatness and longevity.

When installed and maintained properly, loc services protect hair by minimizing manipulation. Improper technique, overly tight retightening, or neglect can cause stress and thinning. Our stylists use gentle tension and nourishing treatments to prioritize hair strength and prevent damage.

Use residue-free shampoos, gentle scalp oils, and satin or silk sleep coverings to reduce friction. Avoid heavy buildup products, limit manipulation, and come in for scheduled maintenance. We provide a tailored at-home routine and product recommendations for lasting, healthy locs.

Light styles are safe right away, but avoid heavy updos or excessive tension for several days to allow roots to settle. Your stylist will advise on timing and recommend protective styles that maintain the integrity of your fresh loc maintenance.

Appointment length varies with loc size, density, and chosen service—interlocking, retwisting, or styling. Expect 1–4 hours for maintenance; larger heads, longer locs, or complex styles may require additional time. We provide time estimates when booking.

Yes. We recommend lightweight, residue-free cleansers, moisturizing sprays, and natural oils to prevent buildup and dryness. Our team will suggest specific brands and formulations based on your loc type and scalp needs, and provide usage instructions for best results.